Customer approvals

Make approvals, invoices, and follow-ups easier to say yes to.

Customers get a clean portal. Shops get signed decisions, approval totals, proof records, invoice visibility, card consent, and declined-work follow-up paths.

TorqueLedger customer approval and invoice review screen.

Approval flow

Less chasing, cleaner proof.

Approve or decline lines

Customers can approve, decline, or decide later on recommended work without confusing the invoice.

Typed signature proof

Approval records store customer decisions, signature, consent, timestamp, and privacy-safe audit metadata.

Invoice portal

Customer-facing invoice pages include shop branding, totals, payment context, and print/save paths.

Card-on-file consent

Collect authorization for processor-vaulted card setup without storing raw card data in TorqueLedger.

Declined-work recovery

Turn declined estimate lines into follow-ups instead of letting future work disappear.

Outbox controls

Queued, sent, failed, retried, and manually handled customer communications stay visible for staff.

Start approvals

Give customers a cleaner yes/no path.

Reserve a package and we will map approvals, invoices, messaging, and payment setup.